11.3.1 Misconduct AAI accepted that it had contravened the General Insurance Code of Practice in four ways in the course of its dealings with the Healds. First, AAI accepted that it had breached clause 7.2, which required it to conduct Read More …
Tag: circumstance
4.1 Background
The Commission examined how TAL Life Limited (TAL) handled claims made by three people under income protection policies. The Commission heard evidence from Ms Loraine van Eeden, the General Manager of Claims. Ms van Eeden made three statements to the Read More …
8.3 What the case study showed
8.3.1Keeping low balance members in the fund Hostplus submitted that there was no evidence that it had sought to keep low balance members in the fund, or engaged in any retention strategy, for the purpose of obtaining the tax benefit.[1] Read More …