The Commission received a total of 1,527 submissions that identified insurance as a relevant issue in their dealings with a financial services entity, which equated to approximately 15% of the total of 10,323 submissions received. Of those, over 840 submissions indicated that they were concerned with life insurance, and over 820 submissions identified that they were concerned with general insurance (with some identifying both).
- Consumer lending and personal finance
- Financial advice
- Small and medium enterprises (SMEs)
- Experiences with financial services entities in regional and remote communities
- Agricultural lending
- Aboriginal and Torres Strait Islander people