The Commission explored issues relating to the insurance industry in Round 6 of its public hearings, held in Melbourne from 10 September–21 September 2018.
In particular, this round of hearings focused on issues associated with the sale and design of life insurance and general insurance products, the handling of claims under life insurance and general insurance policies, the administration of life insurance by superannuation trustees, and the appropriateness of the current regulatory regime for the insurance industry.
The issue of natural disaster insurance, which was initially scheduled to be considered as part of the Commission’s hearings into regional and remote consumer issues, was also considered during Round 6.