5.1 Background

OnePath Custodians Pty Ltd (OPC) is a wholly owned subsidiary of ANZ and an RSE licensee. OPC offers a superannuation product that it refers to as Retail Smart Choice Super. OPC says this is a basic, low fee superannuation product[1] that is ‘designed to be used by a broad range of people irrespective of their age and income’.[2] This case study considered the distribution of the Retail Smart Choice Super product through ANZ branches.

Mark Pankhurst, Head of Superannuation, Pensions and Investments for ANZ Wealth, gave evidence about this case study.

[1] Exhibit 5.256, Witness statement of Mark Pankhurst, 1 August 2018, 105 [290]; Exhibit 5.256, Witness statement of Mark Pankhurst, 1 August 2018, Exhibit MP-221.

[2] Exhibit 5.310, Witness statement of Timothy Mullaly, 8 March 2018, Exhibit TM-3 [ASIC.0041.0006.0051 at .0076].

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